Data Controller
Quinn T Wise
Collected Personal Data
We collect your personal information in the following ways:
- Directly from you: When you fill out an application form, communicate with us via email, or contact our customer support.
- Automatically: As you navigate our application, we automatically collect technical data to improve your user experience.
- From third-party sources: With your authorization, we collect information from third-party sources to conduct background checks, credit checks, and verify your application details.
Purpose of collecting data
We collect information that helps us process ground rent applications and provide our Services effectively. The types of personal information we collect from you, directly and automatically, include:
- Identity Data: Your name, address (current and past), email address, and phone number
- Financial Data: Information related to your payment details.
- Application Data: Information provided during the application process, such as interest in the property you are purchasing, deed information and any other data needed to verify your application.
- Technical Data: Your IP address, browser type, device information, and usage details collected automatically when you use our web or mobile application.
- Cookies and Tracking Data: Information collected via cookies and similar technologies to track your activity and preferences, and for analytics purposes.
How We Use Your Information
We use your information for the following purposes:
- To process and verify your ground rent application.
- To provide and maintain the Services, including processing payments and managing your account.
- To communicate with you about your application, account, and updates to our Services.
- To comply with legal obligations, enforce our terms, and prevent fraudulent activity.
- For internal business purposes, such as data analysis, improving our application, and enhancing security.
How We Disclose Your Information
We do not sell or rent your personal information to third parties. We may disclose your information with the following parties for the purposes described above:
- With your consent: We will obtain your explicit consent before sharing your personal financial information with any non-affiliated third party, unless an exception applies under law.
- Service Providers: We use third-party service providers, such as payment processors and cloud hosting services, to help operate our business. These providers are contractually obligated to protect your information.
- Legal Compliance and Protection: We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner, who will be bound by this Privacy Policy.
Your Choices and Rights
You have certain rights regarding your personal information, including:
- Access and Correction: You can request to review and correct the personal information we hold about you.
- Deletion: You can request the deletion of your personal data, subject to certain legal exceptions (e.g., retaining records for compliance).
- Opt-out: You have the right to opt-out of certain data sharing activities. As a financial institution, we will provide an annual notice of our privacy policies and give you the right to "opt-out" of disclosures to non-affiliated third parties.
Data Security and Retention
We implement reasonable security measures, including encryption and access controls, to protect your personal information from unauthorized access, use, or disclosure. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new policy on our website or within the application, and we will update the "Last Updated" date at the top of this document.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact our privacy team at:
Email: ericaswhite@outlook.com